Students who have taken and completed a previous program with CD-ED and wish to take a subsequent program may be exempt from taking the core courses as well as other courses, if applicable. In no case is a course exemption guaranteed. No more than one quarter of the courses in a normal CD-ED program can be exempted for any given student. All decisions by the reviewing body are final.

You are expected to be honest in your relations with CD-ED’s staff. Lying and cheating are forms of dishonesty and as such are unacceptable behaviors. You are expected to submit work that is original and is representative of your own best efforts.

Any student who deliberately gathers information from, or shares information with, another student with regard to a test or assignment is clearly in violation of the ethical code of CD-ED and will be subject to the following:

1. The instructor will gather all the pertinent evidence and report to the manager as soon as possible.
2. The student is confronted with the evidence at the discretion of the manager.
3. If the evidence indicates the student was cheating, his/her test or assignment will receive a mark of zero.

Due to the nature of distance education, there is no physical school to attend. However, CD-ED considers attendance to be the students' progression through the required program materials. New students are given a timeline outlining the weekly progression that is expected of them. This progression is achievable provided an average of 20-25 hours per week is dedicated to study, projects, assignments, and/or taking online tests.

Important note to students receiving government funding:
If a student is behind in the schedule for his/her program of study by more than two weeks, CD-ED will not sign any loan documents or Canada study grant cheques that he/she presents.

Situations in which a student falls behind in his/her program for medical reasons, or because of equipment failure* due to faulty manufacturing, will be dealt with on an individual basis. In these situations the student may request an extension to his/her program. A signed note from a physician explicitly indicating the dates that the student was/will be unable to participate in his/her program may be requested by CD-ED. In the case of equipment failure, the student must make arrangements to have the equipment shipped (at his/her own expense) to CD-ED for technical support.

These situations must be reported to CD-ED at the time of occurrence if at all possible. In all cases, supporting documentation will be required before an extension is granted. Also, it is the responsibility of the student to notify Student Aid of any granted request for extension to his/her program of study.

Please note that by CD-ED granting an extension to a student, it does not change the end date of the program under the Student Loan agreement.

Extensions are only granted for equipment failure if the student is using equipment supplied by CD-ED.

Conditions on the ability to write this supplementary exam are: 1) the student can not have written any other supplementary exams, 2) the student must have achieved a mark of at least 50% in his/her course, 3) the student will write and submit the exam no later than the deadline date given by his/her instructor.

Any student who fails to pass the supplementary exam will be discontinued. Any student who passes the supplementary exam will receive a mark of 60% for that course.

Returned Assignments
Final Course Subject Marks - A student can expect to receive a final mark for a completed course subject on his/her next scheduled evaluation.

Withdrawals
Expulsions
NOTE: Students are reminded that all equipment provided for the program is the property of CD-ED until successful completion of the program. This material must be returned to CD-ED upon request in the event of student withdrawal or expulsion.

It is the responsibility of each student to inform CD-ED of any changes in his/her name, address, phone number, or e-mail address. Any delays that may occur because CD-ED was not informed of such a change are the responsibility of the student.

Students who have any complaints with respect to any matter pertaining to CD-ED can air their complaints by doing the following:

• 1. Talk directly with their course instructor or school official.
• 2. Write a letter stating the nature of the complaint and a possible resolution. The letter must be signed, dated, and submitted to the Assistant Manager.

Complaints received as outlined above will be acted upon immediately and the resolution reported back to the student within five business days. CD-ED will maintain, in the student’s file, all written complaints and written resolutions to such complaints.

1. In order to access accommodations, students with disabilities are encouraged to self-identify. The Centre for Distance Education’s disability self-disclosure form must be completed (Please contact a representative to fill out the form).

2. A student with a disability must then provide Student Services with the appropriate documentation of the disability (e.g., psychoeducational assessment or physician’s letter).

3. The student will then be contacted by the Student Services department to discuss reasonable accommodations for their program of study (according to the Canadian Human Rights Commission).

4. If a student has self-identified and provided proper documentation, they can be referred to the Canada Student Loan program – the Canada Studies Grant, to access funding for formal accommodations.

CD-ED has an "open door" policy. If you have a suggestion that you think will enhance your experience at CD-ED, we would love to hear it. Students or instructors who have suggestions can submit them in one of the following ways:

• 1. Talk directly with the school administration.
• 2. Write a letter stating the suggestion and why you think it would be an improvement. The letter should be signed, dated, and submitted to the school administration.

NOTE: Submitting a suggestion is not a guarantee that the school will act upon it.