Become a Proficient Business Administration Professional
As an General Office Administration graduate, you will be proficient in office practices and software, enabling you to skillfully manage the administrative activities of any size business operation. Your keen eye for detail, organizational skills and solid understanding of administration principles will make you highly attractive to top employers.
The Human Relations module will expose you to the professional concerns in business today, including communication, problem solving, customer service, group dynamics, and job search/career planning strategies.
You’ll also apply a wide range of workplace skills that are critical for success, including the ability to work creatively with others; apply critical thinking and decision-making skills; communicate clearly, collaborate with others; and access, evaluate, use, and manage information effectively.

We prepare you for Microsoft Certification with this program. As you complete each Microsoft Office-based module, we will provide you with a voucher for writing the official Microsoft certification test for that component. Successfully completing these tests means that in addition to receiving your diploma, you will also be certified as a Microsoft Office Specialist.
Admission Requirements
A grade 12 diploma or equivalent is technically all you need; however, it’s also important that you are a good fit within the program.
If you have even three of the following, you’re a good candidate to train for a career in Business Office Administration:
- People skills
- Eye for detail and ability to edit carefully
- Good customer service skills
- Excellent organizational skills
- Computer skills
- General office and clerical skills
To apply as a Mature Student, you must have grade 10 complete, and successfully pass an entrance assessment.

Career Prospects
Graduates of this course have a variety of career options, including becoming a Microsoft Office User Specialist. You could choose to be an office administrator or receptionist, an executive assistant or administrative assistant. Or, you could become a typist / word processing specialist. This program can also help you upgrade within your current office position by making you a leading expert on Microsoft Office.
Successful graduates of this program have found work in large corporations, small businesses, insurance companies, real estate, government departments, and more.
Skills for Success
One of the great things about business administration is the variety in your work day. Because business administration covers so many interesting areas in a typical office setting, there is always something to keep your interest levels stimulated and the job at hand interesting.
Salary Expectations
Entry-level Office Administrators earn an average of CDN $24,000. The median salary across Canada is CDN $40,000,while those with more experience can earn as much as CDN $53,000. [source: workingincanada.ca]
Some Typical Duties of an Office Administrator:
- Generating reports on various activities
- Updating databases clientele and company products
- Producing business correspondence, both electronically and manual
- Performing minor bookkeeping tasks
- Creating professional presentation documents
- Supporting Management and Executives on special projects
The skills learned in this program can help you find a position in a company creating content management systems to keep track of their clients and products; generating reports of various activities; operating office equipment; processing correspondence, both electronically and manually; performing minor bookkeeping tasks, and so much more.
Recent Office Administration Job Posts
Check out the types of jobs you could apply for after you graduate:
Career Guidance Program
CD-ED is committed to helping you find employment in the field of your choice. In fact, we’ll start before you even begin as a student! If you call us today, your personal admissions representative will research the job market for this career in your city, and help you decide if this program is the right path for your future.
After graduation, we’ll help you find an interview with your prospective employer in the job market. And of course, your new up-to-date skills will put you at the top of any interviewer’s list!
What You Learn
The Diploma in General Office Administration is an entry level program that prepares individuals for professional careers in business, government, and non-profit organizations. The program will prepare students to think critically & communicate effectively.
The use of current technology enables the student to work effectively in a team-based environment. The program develops those skills in a solid business background in an applications oriented program that stresses the business context.
What You Get
If you follow our registered course outline and put in the required hours, we guarantee your success. Below are some of the ways we ensure that you will graduate successfully.
Online Services & Community Learning
Our student website ensures that you’ll never feel alone, with access to course-wide discussions, live chats and a private messaging system that allow you to interact with as many (or as few!) fellow students as you wish – just like in a real classroom. Through the website you will have unlimited access to your lessons, online tests, audio & video tutorials, assignment upload, your report card, tech centre, a resource library and more.
Unlimited Instructor Support
You will have unlimited one-on-one instructor support via email, chat, online classroom webinars and toll-free phone calls throughout your entire program – and beyond.
Our instructors have industry experience and can help you understand how to conquer the job market before you go out into it.
You’re never a number at CD-ED – our instructors and guidance counselor will take a personal interest in your progress and will be in touch with you constantly throughout the year, making sure everything is going well with your program and whatever of your home life you wish to share.
Learning Materials Included
Unlike traditional classrooms, you don’t need to go out and buy your own textbooks. As part of your tuition, when you become a student you will have all textbooks and registered software shipped directly to your door. A full set of instructions and tutorials will be included, along with access to your customized online learning management system.
We include a “How to Study At Home” learning package with your materials, and along with our exclusive Student Tracking System it will help you schedule your time to ensure a successful student experience.
Equipment Options
You have the option of a brand-new desktop or laptop computer on loan to facilitate your education. A computer is simply a tool, and we make sure you have the best tools available, running smoothly to allow you to learn under optimal conditions.
And, as a graduation gift, the computer you choose will be yours to keep on the successful completion of your program. NOTE: Accepting computer equipment from CD-ED is optional – not mandatory.
Course Timetable
Duration: 52 weeks, 1080 hours (Based on a 20-hour work week)
The following course modules are required to complete the online diploma program General Office Administration:
Hours |
Module |
| 100 |
Microsoft Word
|
| 72 |
Microsoft PowerPoint
|
| 108 |
Microsoft Excel
|
| 100 |
Microsoft Access
|
| 126 |
Business English & Communications
|
| 18 |
Filing
|
| 216 |
Administrative Procedures
|
| 216 |
Human Relations – NEW!
|
| 84 |
College Keyboarding
|
For more details on each course module, the program as a whole and the school itself, fill out the form at the top of this page to receive a Career Training Info Kit.
Is a Career in Office Administration Right For You? Find out…
If you’re interested in exploring your career options and possibly pursuing an exciting new profession with an opportunity for a positive life change, Fill out the form to receive a FREE General Office Administrator Career Training Information Kit. ![]()
A helpful CD-ED Admissions Specialist will then assist you with everything from career questions to financial aid and help you discover the perfect career path for you.
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