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The General Office Administration program will prepare you for work in today’s fast-paced, technologically savvy office. Through our extensive computer training program, you will become proficient in office practices and software, enabling you to manage an office, receive visitors, build applications and write & file office correspondence.

The skills learned in this program can help you find a position in a company creating content management systems to keep track of their clients and products; generating reports of various activities; operating office equipment; processing correspondence, both electronically and manually; performing minor bookkeeping tasks, and so much more.

The Diploma in General Office Administration is an entry level program that prepares individuals for professional careers in business, government, and non-profit organizations. The program will prepare students to think critically & communicate effectively.

The use of current technology enables the student to work effectively in a team-based environment. The program develops those skills in a solid business background in an applications oriented program that stresses the business context.

Career Prospects

Graduates of this course have a variety of career options, including becoming a Microsoft Office User Specialist. You could choose to be an office administrator or receptionist, an executive assistant or administrative assistant. Or, you could become a typist / word processing specialist. This program can also help you upgrade within your current office position by making you a leading expert on Microsoft Office.

Salary Expectations

Entry-level Office Administrators earn an average of US $35,641

While those with more experience can earn as much as US $49,674

[salary source: payscale.com]

Career Guidance Program

CD-ED is committed to helping you find employment in the field of your choice. In fact, we’ll start before you even begin as a student! If you call us today, your personal admissions representative will research the job market for this career in your city, and help you decide if this program is the right path for your future.

After graduation, we’ll help you find an interview with your prospective employer in the job market. And of course, your new up-to-date skills will put you at the top of any interviewer’s list!

What You Get

If you follow our registered course outline and put in the required hours, we guarantee your success. Below are some of the ways we ensure that you will graduate successfully.

Unlimited Instructor Support

You will have unlimited one-on-one instructor support via email, chat, online classroom webinars and toll-free phone calls throughout your entire program - and beyond.

Our instructors have industry experience and can help you understand how to conquer the job market before you go out into it.

You're never a number at CD-ED - our instructors and guidance counselor will take a personal interest in your progress and will be in touch with you constantly throughout the year, making sure everything is going well with your program and whatever of your home life you wish to share.

Learning Materials Included

Unlike traditional classrooms, you don't need to go out and buy your own textbooks. As part of your tuition, when you become a student you will have all textbooks and registered software shipped directly to your door. A full set of instructions and tutorials will be included, along with access to your customized online learning management system.

We include a “How to Study At Home” learning package with your materials, and along with our exclusive Student Tracking System it will help you schedule your time to ensure a successful student experience.

Equipment Options

You have the option of a brand-new desktop or laptop computer on loan to facilitate your education. A computer is simply a tool, and we make sure you have the best tools available, running smoothly to allow you to learn under optimal conditions. And, as a graduation gift, the computer you choose will be yours to keep on the successful completion of your program. NOTE: Accepting computer equipment from CD-ED is optional – not mandatory.

Duration: 52 weeks, 1040 hours (Based on a 20-hour work week)

Weeks	# of Weeks	Hours / Week	Total Hours	Subject
1-3	3	20	60	COC 101 & COM 101 Computer Concepts & Communication
4-5	2	20	40	COC 102 Windows
6-7	2	20	40	COC 103 Internet Basics
8-13	6	20	120	COC 104 Microsoft Word
14-19	6	17	102	MAT 106 Microsoft Excel
20-27	8	17	136	COC 201 Microsoft Access
28-31	4	17	68	COC 202 Microsoft PowerPoint
32	1	17	17	COC 203 Microsoft Integration
33-39	7	17	119	COM 102 Business Communications
40	1	17	17	COC 106 Filing
41-52	12	17	204	BUS 101 Administrative Procedures
14-52	39	3	117	COC 105 Keyboarding runs concurrently

Module Summaries

COC 101 & COM 101 Computer Concepts & Basic Communication

Review basic English structures and learn proper professional communication skills. Then, learn key terminology and technology associated with computers.

COC 102 Windows

Learn the latest Windows operating system, including using the desktop, managing files and folders, and using the Windows Help & Support.

COC 103 Internet Basics

Provides a step-by-step introduction to all aspects of the Internet. Topics covered include browsers, searching techniques, and email.

COC 104 Word Processing: Word

Learn how to create and format a wide variety of business documents from a simple business letter to a formal report, using columns, tables, bullet lists, mail merge, embed objects from other applications, check spelling & grammar, and use tools to automate tasks.

COC 201 Databases: Access

Learn the fundamentals of creating a database, including defining a table structure, entering records and previewing tables. Learn to restructure tables and use query statements to create reports.

MAT 106 Spreadsheets: Excel

You will learn basic calculations to complex financial and mathematical formulas using Excel. Learn how to create and edit a worksheet & develop "real world" workbooks and charts for "companies."

COC 202 Presentations: Powerpoint

This course will provide you with the basic skills to produce effective presentations. Working with text and objects, you will also learn how to plan, define, create, and modify presentations and to create an on-screen slide show.

COC 105 Keyboarding

Learn to touch-type at a speed of 50wpm. This is an instructional program designed to give you a high degree of flexibility and success in meeting your goals for effective typing skills. Runs concurrently throughout most of the program with extra practice included.

COC 106 Filing

You will learn the fundamentals of filing through a series of instructions, exercises, and quizzes using a mini filing system which simulates business documents that would be found in a professional office.

COC 203 Microsoft Integration

Put your Microsoft Office skills to the test with a directed project simulating a real office task.

COM 102 Business Communications

Learn the essentials of business communication demanded in the modern office environment. Develop flexible attitudes and special sensitivity to the effects of culture while learning to think critically.

BUS 101 Administrative Procedures

Learn to perform effectively as an administrative assistant with a focus on issues such as professionalism, time management, front-line reception, record-keeping and career advancement.

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Jolaine Haiche, Graduate

• “I was thinking of going to the local college, but I didn’t want to stop working... One day I was browsing on the Internet, I ended up on the CD-ED website, ordered the info package, and here I am now, graduated!”

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Shawn Crowle, Graduate

• “The instructor support was absolutely excellent! Not only were they always prompt to help, but they were just very supportive! I always felt like they really cared about how I was doing, not only with my work, but just generally, you know? ... [After graduation] I started my own, small freelance business. I'm able to set my own hours. Aside from the technical skills I learned [at CD-ED], the time management skills have been indispensable.”

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